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QUALITY ASSURANCE

PRECISION MANUFACTURING

QUALITY
ASSURANCE

ISO9001:2015 CERTIFIED
AS9100D CERTIFIED
ITAR REGISTERED

South Alliance understands the critical nature of our product applications and maintains rigorous Quality Management System (QMS) and quality control practices. Our QMS allows us to ensure that every product manufactured meets customers’ specification and expectations. We adhere to specific procedure and protocols which meet ISO 9001 standards. Traceability is maintained under robust documentation practices for raw materials, machining processes, outside processes, assembly and all other critical services. It is then electronically stored for every production run. We have extensive inspection capabilities to ensure that your final product complies with all drawing and contractual requirements.

QUALITY POLICY

South Alliance is committed to delivering quality services to meet or exceed customer expectations,

including applicable legal requirements, and focusing on continued improvement in our processes.

We accomplish this by monitoring our performance against our established objectives, identifying areas where

we can improve our QMS and its processes, and through management commitment and employee training.

 

MISSION

To provide exceptional quality products and support to customers along with exceptional learning and financial opportunities for South Alliance employees.

VISION

To be at the forefront of creating value for our customers by offering quality Parts with unmatched service.

VALUES

Ethics – We exercise our duties with honesty and integrity at all times.

Teamwork – We respect and support each other, without blame, to create a stronger and better performing team.

Customer Service – We respond to every customer quickly, thoroughly, professionally and with courtesy.

QUALITY OBJECTIVES & PROCESS METRICS:

Product Quality to Customer ≥ 95 %
On-Time-Delivery ≥ 95%
Customer Survey Satisfaction ≥ 3.5 Stars
Supplier Quality ≥ 95%
Supplier OTD ≥ 95%

INSPECTION
EQUIPMENT

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